FYI - my refunds for all (airfare and EBCI) posted on Wednesday. I used Twitter DM to communicate with SWA. It took multiple exchanges, during which I had to point out the EBCI refund policy WRT cancellation by SWA and had to request airfare refund over $ banking 2-3x. But the whole discussion took only about 2 hours to get to my desired resolution. This worked for my friend/travel companion as well. Thank you for your guidance!!
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Will do - thank you so much, I appreciate your advice!
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Sorry - yes, booked as round-trip on single reservation number.
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I booked as round trip - does that mean that I can get a full refund based on just the one flight being canceled right now?
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Thank you, all! I planned to just change flights as recommended, but SWA just canceled the outgoing flight. May just cancel and take the full refund (incl. EBCI) but first waiting to see what happens with return flight. Thanks again!
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04-02-2020
06:37 PM
04-02-2020
06:37 PM
I have tickets and paid Early Bird fees for travel next week, but now plan to take this trip a year from now. This will require 2 or more flight changes because reservations only go into October right now. If I change my $300 flights to (for example) $200 flights in October, can I then change the Oct flights to $300 flights in April 2021? Does the original ticket value follow, regardless of how many times I have to kick this can down the road? I’d prefer to keep changing rather than just cancel and bank $ because I want to keep my EB bucks. Thank you!
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