You are promoting rapid rewards, but the restrictions associated with using them appear to be very stringent!! Much more so than in the past. Today, I attempted to book flights for our family ( 4 people) initially over the Martin Luther King Holiday weekend leaving on a Thursday from Philly to Orlando and coming back Monday. Planned on purchasing 2 tickets and using rewards for 2 of the round trip tickets. Only 1 reward was available for the trip from Philly at 630pm. No awards were available on Monday at all except for 700 am in the Morning. President's Day weekend was even worse. The website has flights for the 630 pm flight listed as low as 111 dollars. The flights from Orlando have flights listed from 137 leaving in the afternoon. Mind you I attempted to book these flights 4 months ahead of time.
Who are you kidding with that kind of service.
John Sweeney
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