In 2013, Southwest’s Green Team, a group made up of Employees from across the Company, began the journey towards eliminating the environmentally wasteful plastic car seat/stroller bags. With the help of Employee and Customer feedback, the Green Team successfully created and tested an environmentally and wallet-friendly reusable car seat bag to sell at the ticket counter.
The durable, weather-resistant bags are only $15 and can fit a standard-sized stroller, car seat, and booster seat. The reusable car seat bags have been very successful since their debut.
In fact, we’ve sold more than 60,000 bags since we rolled out the product in late 2013!
Rather than spending money to produce and give away plastic bags for infant items, we have profited from selling the eco-friendly bags, which is great for our bottomline and helps to eliminate waste.
Recently, the bags were updated to be stronger, have a better zipper pull, and of course, feature Southwest’s bold new look! Our bags were featured on San Antonio Living’s ‘Summer Travel Finds segment on June 2. You can check out the story at http://www.news4sanantonio.com/sa_living/features/featured-on-living/stories/Want-to-travel-in-style--143777.shtml.
Thanks to our Employees for working hard to keep our business environmentally friendly while helping out Southwest’s bottomline. We look forward to the continuing success of our reusable car seat/stroller bags!
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At Southwest, we pride ourselves on our Family Culture. It’s not uncommon to hear stories of our Employees going out of their way to support each other—that’s something we love to do. Recently, HOU Customer Service Agent Evelyn Jimenes and her family experienced firsthand just how special her Southwest Cohearts are.
Evelyn’s daughter, ChrisAnn Solorzano, graduated with honors from Alief Elsik High School on June 7, but Evelyn, who is currently on military leave, was unable to attend her graduation. ChrisAnn graduated cum laude in the top 15 percent of her class of more than 1,000 students; she was also named a Texas Scholar.
Needless to say, her mother wished she could be there for her daughter. This is when Team HOU stepped in and showed what Family is all about at Southwest.
Several of Evelyn’s Coworkers (including CSA Clevette Simms, CSA Cecilia Vega, CSA Suzanne Hollandsworth, and Manager of Customer Service Cherrilyn Brooks) surprised ChrisAnn by attending her graduation in her mother’s absence, along with Evelyn’s parents and husband. They even made her a graduation gift—a candy bouquet—to congratulate and celebrate ChrisAnn on her big day.
“It was a very memorable event for ChrisAnn, as well as for my Coworkers and me,” Suzanne said.
Their attendance at ChrisAnn’s graduation was also a surprise to Evelyn, who said she was speechless and honored by the gesture.
“I’ve always told her (ChrisAnn) about how lucky we are to be a part of a Company that takes care of its Employees,” Evelyn said. “Now she has experienced it for herself.”
Not only did Clevette, Suzanne, Cecilia, and Cherrilyn show their support for ChrisAnn at her graduation, but they are also working to collect money from Team HOU to help ChrisAnn with her college and dorm supplies for the upcoming years she’ll spend at Stephen F. Austin State University.
Evelyn sure does have some amazing Coworkers and friends at Southwest, and she’s very grateful for what they’ve done to support her daughter’s educational journey.
“How blessed we are to have all this LUV and support!” Evelyn said.
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