The Safety and Security of our Customers is our number one priority at Southwest Airlines. Period. This commitment to a safe and secure operation is shared by all Southwest Employees, from the Boardroom to the New Hire training classroom. Our commitment to Safety and Security is job one throughout our aircraft, all over our 67 airports, and within our offices. The commitment will expand on October 1, 2009. On that date Southwest Airlines will begin participating in the government’s new Secure Flight program. As a Customer, you may notice two small but meaningful changes when you book your reservation to fly under the new Secure Flight program. In addition to ensuring that the name provided when you book your travel matches the government ID (state issued drivers license or passport) that you will use when traveling, we will also ask for your date of birth and for your gender. Why are we making these changes? Here are the two short answers: First, It’s the law! Uncle Sam enacted a statute back in 2004 mandating the Secure Flight program for all airlines along with many other programs recommended by the 9/11 Commission Report. Second, Secure Flight is an improvement to our aviation security program. These changes will further enhance our ability to prevent dangerous individuals from boarding our flights if they are on the federal government’s No-Fly list, and lessen the odds someone is wrongly matched on the No-Fly list. For more information about the Secure Flight program go to: http://www.tsa.gov/what_we_do/layers/secureflight/ Fly safe!
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