11-10-2008
08:49 PM
1 Love
Gary Kelly,
I always read your column in LUV Lines and you always preach how valuable we employees are. Then you do something like this. While I understand the WestJet codeshare this is completely different. Your love of numbers is undermining the culture and hard work Herb and Colleen have built up over 30+ years. Flying international isn't a monumental undertaking. If our business model doesn't fit into international flying then we need to change the model. We, the employees, are up to the task. We always have been. At what point did the numbers become more important than the people?
You made a great call during your tenure on fuel hedges. It was risky, innovative, and very SWA like. Where is that Gary Kelly? I miss him.
Sincerely,
LUV Lost
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