UPDATE at 10:30 p.m. CDT:
UPDATE at 8:00 p.m. CDT: Once our systems resume full functionality, we’re offering flexible accommodations for rebooking your travel. Please stay tuned for more.
Southwest Airlines began experiencing intermittent performance issues earlier this afternoon with multiple technology systems as a result of an outage. We are now managing flight delays across our system. We apologize to our Customers whose travel plans are impacted.
If you are seeing this image on southwest.com, you are in our waiting room. Please don't refresh your browser; we are working hard on a fix.
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Past users of Southwest Airlines' Company blog, Nuts About Southwest, may receive email notifications based on previous activity (comments, likes, account creation, etc.). Please know that your information remains private and secure. On Thursday, August 25, a number of users received badges that may have been triggered by a behind-the-scenes update. As you might recall, a similar occurrence happened when we migrated Nuts About Southwest to the current space you are on, The Southwest Airlines Community. During the move, existing accounts were entered into our new ranking and badging system, which cataloged the previously-mentioned activity. Notifications were sent to email addresses associated with past accounts. We apologize for the inconvenience. Here's an example of what an email notification looks like from The Southwest Airlines Community:
If you want to log in to your existing account on The Southwest Airlines Community but don't remember your password, please click here.
If you want to turn off notifications, you can do so after logging in. Once logged in, click on your profile icon on the top-right, then navigate to the "Subscriptions & Notifications" tab, and select the "Notification Settings" sub-tab, shown here:
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