11-11-2008
11:42 AM
1 Love
To ALL Customers---
As an employee of Southwest Airlines, I feel it important to apologize for all the negativity on this particular topic. We ALL appreciate your business and get great joy out of getting you to all of your important life events - safely. This codeshare is and will be an exciting time in our Company's history and we hope we'll still see you on board either in Tulsa or Toluca, Cleveland or Cancun.
Employee — Tue, 11/11/2008 - 03:04
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It'll be to Tulsa and Cleveland brownoser! add Amarillo and Midland for fun. I will also like to apologize to our customers for being so misleading (business select, wi-fi, international destinations you can go with your RR points) and promising so much and not really delivering... I will also like to apologize for having 6-hour -ong flights with only 2 lavatories and 2 trash containers (and no entertainment). And for having grumpy crews sometimes... We don't get breaks!
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