07-11-2010
10:43 PM
5 Loves
I had the same experience regarding the Monster energy drink. I attempted to use a drink ticket I recently received and it was refused, although it clearly states "specialty non-alcoholic drink" as one of the options. I, too, am very curious as to what "specialty non-alcoholic drinks" are available for sale other than the Monster energy drink. I'm a big fan of Southwest Airlines and have been an A-List member for the past 3 years, but this new policy is not only very confusing, but very disappointing coming from Southwest. I spoken with other frequent Southwest customers and they too are baffled by this decision.
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