09-08-2010
10:10 AM
3 Loves
I think this is a great idea in theory. When I was informed on a recent flight (last week) that I was to be flying on a Wi-Fi plane I was very excited (I travel with an iPad). Unfortunately, I was disappointed to find that no announcement was made to the contrary, no one on the flight knew anything about the wi-fi and it wasn't available after all. The email said it would be available for a nominal fee, the gate agent said they thought it was free.
I think some education needs to happen with your staff.
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