Good Afternoon Mr. Kelly,
First of all, I love SWA!!
I feel your company is very customer service orientated and I love the open seating! It is nice to know that you can sit where ever you want and not worry about where your assigned seat is and how many people you have to climb over to get to your assigned seat.
In addition, I love the fact that I can print my boarding pass off before I even arrive at the airport (which reduces the amount of time I have to be in an airport!!!)
Thanks a lot for setting high standards; itÃ
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