Wow. I love this. Typically you get, "well we cannot control the weather" or Air traffic control has grounded our planes. This is 100% on you guys. My husband works with your lawyers there. Antiquated technology from 1985 will cause these problems. My last few flights with Southworst have all been horribly delayed, rescheduled, all kinds of stuff. So honestly I am becoming numb to it. We had business select tickets out of SFO, after lining us up and sitting us down they just told everybody to board (we were delayed 3 hours already). Then as we got there and sat on the tarmac for 90 minutes, they told us all flights were pushed back two hours. We got to our connecting flight sitting at the gate and they would not let TWENTY of us on. 20. and let it take-off. Got rerouted to Sacramento and rented a car and drove home. 12 hours of dealing with your horrible company and my story is butterflies and unicorns compared to what you did to others. To put it bluntly, you pay K-mart prices, you get K-mart quality. Oh and that line you have your flight attendants saying to the passengers when you land - "Thank you for not choosing Delta also known as "Doesn't Ever Leave The Airport" - you might want to stop. I watched Delta flights come and go yesterday.
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