2 hours ago
2 hours ago
Monthly or day of the week filters would be great in my opinion!
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3 hours ago
3 hours ago
@bec102896 wrote:
It’s my understanding to see the cash plus points you would need to go though the cash rate instead of the points rates
maybe in the future they can add an option to see cash and points instead of having to go to the payment screen
I didn't see the option on my recent booking.
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3 hours ago
3 hours ago
@dfwskier wrote:
I will miss the ability to connect at IAH, but...
the setup the airport gave SW was a real dump
Sorry I missed it, maybe some business will come up in Houston so I can try it before the closure.
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8 hours ago
8 hours ago
You could seek assistance from someone at the gate counters or visit the ticket counters before departing the airport. If time allows, try customer service at Concourse C while inside security. If that doesn't work, you can stop by the ticket counter on your way out. This approach may help resolve any issues you're experiencing.
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Monday
@DancingDavidE wrote:
What's MPC?
Mobile Passport Control
https://www.cbp.gov/travel/us-citizens/mobile-passport-control
For those without Global Entry, this is the next best option to get through a CBP Border Inspection Station at participating airports. I'm aware that HOU participates:
https://www.fly2houston.com/newsroom/articles/mobile-passport-control-program-comes-houston-airports
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Monday
1 Love
@dfwskier wrote:
For a VERY LONG TIME the rule has been that if you no show a flight, you forfeit the value of your ticket. It's the same for every airline.
Points tickets used to be refundable in this instance but I believe that is changed as well.
The only exception is Business Select flights that would be automatically made into travel credits, other fare types will be forfeit - including any remaining legs of your same itinerary so if you no-show the outbound trip your return trip may also be affected.
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Monday
Monday
Greetings everybody!
SoCalFlyer97's April '24 hotel line up makes its next stop in Corona at another Marriott property dubbed the Residence Inn. Let me be upfront and forthright: This was probably one of the best 'luxury' deals I ran across on Southwest Hotels. That's because rooms at the Corona Residence Inn are Extended Stay, full-fledged single bedroom apartment-style suites with a full furnished kitchen complete with dishware, and separate living space. Room Rates can often run in excess of $200 per night plus taxes/fees/parking at this hotel with the maximum rate being a full grand.
However, when I did my hotel shopping last month for this area for a Friday night's stay, Southwest Hotels posted a rate in addition to giving away 1,000 points that not only beat the competing booking sites but even the standard room rates at nearby competing hotels.
Residence Inn Marriott, Corona (prices shown include $10/night parking and all taxes/fees, free cancellation) Southwest Hotels: $177.58 / 1,000 Points RocketMiles: Not Available Direct w/ Loyalty: $187.41 Trivago Lowest Price: $196.32
Essentially, the SW Hotels rate was $10 less than the loyalty rate, $19 less than the lowest price offered by Trivago, and I got back a nice 1,000 Rapid Rewards bonus. And for only $177.58 total on a Friday night, SoCalFlyer97 spent the night in a furnished luxury suite.
Spoiler alert: My remaining hotel reservations for this month April won't even come close. This is as 'luxurious' as this series will get until Southwest Hotels offers something else like this for my future needs.
Anyway, check-in at the Marriott's Residence Inn went smoothly with no glitches whatsoever with Southwest Hotels. Reservation was found. Incidentals deposit was $150...a little high for a single night but considering that I'm basically renting an apartment for the night, this high amount for the hold was understandable. As mentioned, the hotel charged $10/night for parking with the hotel issuing a paper dash permit. Even with tolled parking, the deal was still great.
How about an A1 boarding spot aboard the lift too...okay, it was only me waiting for this ride.
Sheltered from the cool breeze through Santa Ana Canyon means a warm dip in John Marriott's pool.
And yes...hot breakfast on the house!
Next on the Line Up: SoCalFlyer97 returns to LAS with a planned stay at the Old 'haunted' Apache Hotel once again.
It looks like the happy haunts supposedly dwelling above the Binion's Casino may have been playing around with Apache's hotel listing the last few weeks on both SW Hotels and Booking.com during a routine price check...Did they manage to 'break' to booking site? How did SoCalFlyer respond to this "ghostly" encounter?
Stay tuned for those reports.
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Sunday
Sunday
@bballflyer wrote:
Do you know what type of fare it was? If it was an I wanna get away plus or higher the credit can be transferred to another rapid reward member at no charge; If it is an I wanna get away, the easiest way to transfer it is to purchase an I wanna get away plus fare for the same amount using the credit, the cancel the reservation now making it a transferrable credit.
If for whatever reason this doesn't work or leaves too much on the table I would suggest to write-in with the description of the situation but hopefully using the WGA+ workaround will solve the issue as a self-service action. It might be granted only for the most exceptional situations.
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Sunday
Sunday
@nostresshere wrote:
Would be great if OP came back and shared the end result.
You'll have better results to tag them if they are still active on the board from that long ago. @atkinsont
Summarizing from other posts the points can be restored sometimes if they can be intercepted based on whatever the hackers are doing with them, but many cases the points are spent in a way that Southwest can't verify what has happened. (You are allowed to book someone else a flight with your points for instance, so having only the example of another person booked with your points isn't evidence of fraud all by itself.)
There seems to be a mixture of examples where the points are or aren't able to be restored.
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Sunday
Sunday
@gabelogan99 wrote:
Ok. Maybe people really are already having that conversation at some point and getting the designation. I've just never had to personally have it when I preboard. But, I do always buy an extra seat. If someone is with me, I just say "they're with me" because they don't have it on their boarding pass either.
I just don't ever see that many people at the desk talking to the gate agent, for any reason, so I just assume that they aren't talking to them and thus not even getting the designation. I guess a lot of them just do it with an agent at check-in.
That's good to know.
Most people are getting it at the ticket counter, you can put the request on your ticket when you buy it that you need wheelchair or other assistance, and if the passenger didn't do that then the ticket counter will also add it if you ask for a wheelchair then.
The pushers at the airport are looking for you to have registered your request at the ticket counter although sometimes you can get assistance without requesting it in advance if they aren't super busy, on many days it is a line of people waiting for someone.
The only passengers who might be slipping through en masse would be people using preboard who are ambulatory but have a hidden disability or require a certain seat. These passengers could be requesting preboard at the ticket counter or else at the gate.
Regarding your other comment that you always "buy an extra seat" do you mean Customer of Size? Then that program includes preboarding to ensure that you get access to two seats together, and then your companion would be included so this is normal for the policy, but since you aren't using wheelchair assistance it is fine for you to check in at the Gate rather than the ticket counter.
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Sunday
Sunday
@dfwskier wrote:
Arghhh I inadvertantly hit the solution button instead of the comment button , and I cant find a way to remove the solution -- sorry.
When you get your monthly statement, does the statement show that points are going to two RR accounts?
Since Southwest adds points to accounts at Chase's direction, the only way to fix this is to contact Chase.
Just to clarify @dmspen - the credit card points should go into only one of your rapid rewards accounts, and then you each should have separate RR accounts that will show your own points from flights (hotels, etc.)
So for instance your wife may get all the CC points and then see her own flight points, and then you may login and see only your own flight points. (or vice versa)
See if that's the case. You shouldn't both see the CC points from the same credit card on your individual RR accounts.
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Sunday
Sunday
@Kshallene wrote:
I wanted to recognize Petta Gay at Fort Lauderdale airport on April 20, 204 for her exceptional service in helping to figure out why my mother in laws TSA preflight wasn’t printing. The previous airport couldn’t figure out the issue but she took the time to work it out! Outstanding service!
Glad it was resolved - if you'd like to send the kudo's to Southwest then use Contact Southwest Customer Service or reach out on Twitter so that these can be entered into the system. This is a customer to customer forum so although it is great to hear a good report there's no official channel to recognize staff.
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Sunday
Hey would you say this still applies to the recent 2024 promo? I spoke to a worker on the phone and she said any change will void it. She also said she has seen it happen before.
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Saturday
Paula,
I think we have a case...I interpreted this process exactly as you did and I found others. Would you like to connect outside of a southwest community and see what we can do?
Bea
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Saturday
Airlines need to ensure that routes are economically viable. Factors such as operating costs, fuel prices, and competition can influence the profitability of a route. Office ally If the route is not expected to generate sufficient revenue, airlines may opt not to offer nonstop flights.
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Friday
Friday
I would demand compensation. Handling your bags is part of the cost of the ticket.
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a week ago
2 Loves
If you log on to your rapid rewards account go to accounts > payments then scroll to the bottom are a list of promo codes for you.
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a week ago
a week ago
@TheMiddleSeat wrote:
Agent is wrong. EarlyBird from Anytime fare will provide a sequential boarding position for companion. Had this situation last week.
--TheMiddleSeat
Agent was probably thinking of Business Select which would work as they had described.
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a week ago
a week ago
@kingjf67 wrote:
I am trying to book a flight using travel points...I don't have enough, but I cant see a way to use my travel funds to pay for additional points....I'll.still have some cash payment but not as much...is there a way to do this...or should I just calla dnsee if it can be done?
One idea would be to maximize point usage by booking one-way tickets then you can use points on one leg and cash on the other.
Otherwise your booking has to be all cash equivalents or all points but not both - that feature is supposed to launched soon to allow points plus cash but not available yet.
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@bballflyer wrote:
It took me a wile to understand their postings; You are getting the points, it is just that they have two lines one for tier qualifying and one for the points that are available for you to use toward a flight. The 8K points are the credit card points you see in your total to use toward new flights, in addition that entire amount also counts toward companion fare. You will also get 1500 for every $5000 CC dollars spent, so it has different row that shows 0 additional points because you do not get these as additional points available for use to fly because that was included in the 8K line: This $0 line is to increase your tier qualifying points only. It is broken out a little different than your flight that shows both in the one line; you will always have some portion of a paid flight go toward Tier status, but you may not have a portion of your credit card; For example if the CC was only 3000 you would not get the tier status allocation because you did not reach the 5K required.
To simplify - the TQP are "theoretical" for your status and in this case they don't equate to having actual rapid reward points to redeem and they do not equate to having more CP qualifying points either.
Most points you earn from flights will show up as TQP, CP, and RR but these 1,500 point bonuses are only contributing to TQP.
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a week ago
Interesting I see what you are saying, the code is taking 25% off of a much higher point fee then if you just look at it without a code; 25% off of 16K pts vs without fee is 12K points. That does seem a bit suspect.
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@rlabardi wrote:
Southwest is misleading passengers when they call it Early Boarding!
Don't worry - the lawyers have read that and it is called "Early Bird Check In"
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a week ago
a week ago
@DancingDavidE wrote:This must be some promotional pass? I'm not sure how you got February of next year but assuming the date are correct this is the best advice to book one-ways and then you can use CP on one leg and pay for the other.
@DancingDavidE Yep, Chase recently ran a promotion to earn CP through 2/28/25.
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a week ago
but if you are only paying the balance due you are paying an exhorbitant interest rate - far more than the points are worth.
If you carry a balance, you might be better off with a lower interest credit card.
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The LUV voucher number retains the value, you'd have to keep checking it that way as you don't actually load the value into your account until you use it to book a flight.
Check Travel Funds | Southwest Airlines
Then toggle to the "voucher" page to see the current remaining value.
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a week ago
a week ago
Anyone else have their own travel hacks for calming pre-flight jitters in kids?
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2 weeks ago
1 Love
Quick little revival, conclusion and final hail mary of a proposal
First - last flight I was on with SWA I was able to get certain wireguard-based connections to work- BARELY, just unusable unless the flight is empty. IPTV boggs down the GEO-SAT based internet SWA switched to slowly around 2016.
Given how much BETTER other airlines wifi is (i.e. using ground station 5G based comms instead of GEO (I believe SWA is now all GEO-based comms specifically provided by Viasat).
Before all this mess started happening, SWA was using a similar system that providers like American Airlines uses (4/5G direct to ground receivers eliminating the huge GEO (geostationary earth orbit satellite) latency. Before SWA offered free TV, speeds were great (given the era and the medium), it would die over bodies of water and as much direct testing I could and experienced when SWA started flying to Puerto Vallarta - a route taken by AA usually only, I was able to compare and contrast for a while, AA would cut out just as SWA would as we got into Mexico from DFW if AA and sadly only via connecting flight if SWA (boy I would love if LUV got an international terminal, I will do everything in my power to avoid layovers, which is why I say limited testing).
Then, SWA switch from Business to ‘free TV’ which is when this all started happening. Basically, I figure what happened is ViaSAT sold SWA on a contract of some sort and it wrecked business users so they could advertise free live junk TV without needing DISH.
SWA started having connectivity over Mexico but still very poor
AA still doesn’t, but it’s gotten a lot better as 4/5G get’s deployed in Mexico (heck, I get 5G in Puerto vallarta with speeds around 200Mbps / 10Mbps up which is huge compared to just 4 years ago - note ON LAND via mobile not via the airplane’s wifi).
To this day I will happily pay AA wifi because I can actually use VPN with RDP reliably. As long as we’re flying over land in the US. Mexico has gotten better so much so that I will buy it now when going down to PVR. (I still hate DFW though, not as bad as connecting in Houston, though).
AA doesn’t have free TV (from what I can recall). I may be mistaken, I think I recall seeing Dish being a provider for a bit. Separate systems.
So SWA being the cost-cutters they are, were likely sold a great deal with ViaCrap who I assume basically told SWA they could provide both wifi and ‘dish-style’ TV without the extra cost and hardware/maintenance of managing 2 systems.
What they DIDN’T say was that it would completely bog down the bandwidth because IPTV isn’t the same thing as Dish. SWA may or may not have known the ramifications of this ‘cost saving’ measure, I will assume someone knew but they thought who cares about wifi when you have MOVIES AND TV FOR FREE (marketing department).
I hope ViaCrap contract ends with SWA soon, I’ve honestly been travelling less on SWA just because they used to be tech-focused (was one of the first airlines to provide decent wifi from what I recall as most orginally started with SAT and very expensive at that. But internet connectivity on a 2-5 hour flight is critical. If I want to watch a movie, I will preload it from Plex.
People are going to get sick of the 7 channels on SWA and the sub-dial-up speeds. And as a manner to ‘keep kids quiet’, In my opinion, I think kids these days would prefer the internet over archaic-style cable tv.
Which brings me to my final proposal:
SWA, you would change the game for business, wait, everyone, flying SWA if you signed on with Starlink. My team has been installing Starlink for multi-home/business backhauls in very rural areas in Texas in which they previously paid $300+ a month for ViaCrap at each location - now through some nifty WISP-ing 1 business class dish backhaul supplies 10x the speeds, 1/20th the latency and shared saving thousands of dollars. Results were far far far better service from the prior mix of ViaSat and HughesNet. StarLink is a game-changer and I believe the airlines that sign on first will benefit best. I dare you, SWA - DO IT!
https://www.starlink.com/business/aviation
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Loves Given To