I am an A-List Preferred Member and obviously, a huge fan of this airline. I spend a significant amount of time on Southwest airplanes and one of the best benefits of reaching this status is the free inflight WiFi. In theory, it allows me to remain connected to the office even while I'm soaring through the air, enjoying my peanuts. However, my experience with Southwest WiFi has been a tale of two extremes - either fantastic or downright terrible connectivity. Surprisingly, most of my bad experiences accessing the internet have always seemed to be in the new 800-series planes rather than in the older planes. But in all cases, even though internet was not available, or crawling at a snail's pace, the TV seemed to work just fine. My advice to all travelers is even if you see "WiFi On-board", don't automatically EXPECT to be super productive on that important presentation that you saved in your GoogleDrive in the cloud. You might be really disappointed. Download all important materials that you need in-flight to your device before boarding.
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