10-06-2016
08:11 PM
Thanks, Dal! I agree with you! Those more popular flights are less likely to have any seats left, and I understand the princple of economics. However, the flight that we take is never even into the C boarding. So, there are plenty of seats left. Which is why I raise the question; Why not offer a last minute flight for a "wanna get away" rate to help fill the seats? I know my boyfriend and I would be purchasing a lot more plane tickets if they did. It is because they are so expensive that we weigh other options and end up not booking with Southwest. And yes! I really like your idea as well! I would love it if Southwest could incorporate something to those flexible, last minute, customers!
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10-06-2016
05:43 PM
Hi! My boyfriend and I live in different cities and frequently travel back and forth. We normally try to book far in advance where we can get the discounted flights. There are also many times, events change and last minute we would love to hop on the plane and visit each other. However, the amount the flight increases to causes us to stray from doing so. As a business, I would see that as lost revenue. A customer is willing to spend money and there are empty seats available. Is there anything available that could help us book last minute at a discounted rate? For example, a stand-by (where we arrive a certain time before a flight and if there is room on the plane we can pay the "wanna get away" price last minute). If not, could you please explain why there is nothing available and the logic behind turning away customers last minute rather than trying to fill the seats? Thank you!
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