06-19-2018
03:15 PM
06-19-2018
03:15 PM
There should not be a problem as you will have to claim luggae & simply take it to the domestic counter. If there is any type of delay Southwest is usually pretty good about rescheduling your flight. I will be doing the same thing in September.
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Unfortunately this is not the case if you apply unused travel funds. It also is not fair as this is not disclosed to you until AFTER you apply them. It would be nice to add a pop up box or something to make you aware at least then you will have the option to make a informed decision.
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10-07-2016
02:09 PM
10-07-2016
02:09 PM
When I cancelled the flight it gave April 1, 2017 as the expiration date for the whole amount of the unused funds although I purchased the flight Sept 2016. I'm going to try to call Southwest, I just thought I would try here first. But thank you for your answer.
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I wish I'd known that BEFORE I booked because I would not have used the $67 yet. What if something happens & I cannot get off from my job again before April 1? So now I stand to lose $460? What if I can't use the whole $589 if I do get to go somewhere? I have plans to travel next year but the bulk of my travels wont be until after April 1 because of the way my vacation days are. This is the first time I am upset with Southwest.
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10-07-2016
11:22 AM
Hello! Here's my story: I had unused travel funds from July. When I took a trip in September I could not locate the funds, it kept coming back wrong info or something. Similar to what others have been posting so I'm assuming it was a glitch in the system. Regardless I had to make the trip so I paid the fare without using my funds. Fast foward to now. I purchased a flight to Nassau on Sept 27, & viola! woudn't you know it I found my unused funds of $67! Of course I applied it to the fare. Due to Hurricane Matthew the trip to Nassau was cancelled by my sponsors which resulted in me cancelling this flight. Problem is the funds expire April 1, 2017 although I purchased the flight on Sept 27, 2016. Only the $67 is set to expire on April 1. I thought all funds were good for one year from date of purchase, therefore the $460 should be good until Sept 26, 2017 correct? Please advise on what I need to do to correct this & thanks for the advice!
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