08-16-2017
05:18 AM
08-16-2017
05:18 AM
@chgoflyer wrote: According to Southwest, it's now "fixed," but the fix won't be in effect until sometime tomorrow afternoon. Your guess is as good as mine as to what that means. I am surprised the lawyers do not smell this case !!! To me it is more like you bought a "defect" product and the seller does not care.
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08-13-2017
11:46 PM
08-13-2017
11:46 PM
@equus wrote: I've been unable to access SW website from South Africa, for nearly a year now! I've seen many sites with many postings about the problem, but can't believe it's still going on. I don't want to call any 800 number and the other alternative provided is to send an email by using the website itself! Now what?? Try accessing the website using a VPN or proxy server (google for more info)... or some people report success accessing their account via the app. Just don't expect a fix anytime soon. Given the delays in fixing the issue... Southwest's IT team is either completely incompetent or this issue just isn't one management actually wants to fix in the first place. 😞
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