10-30-2016
07:42 PM
10-30-2016
07:42 PM
It will be very helpful if southwest finds a way to keep the information more organized for us in out account. 1. Example, if we have flights wether they were cancelled, re-scheduled or completed it should be in our travel history like other websites do, that way we dont have to go crazy finding confirmation numbers and so on. 2. it should keep not show your flight as completed when its not. I have had connecting fligths and when i pulled the app to see the next flight it was no longer avl becaused it was consider completed. I know normally you would have your ticket (paper) with you but i had lost it and I was not able to find it through my app or even online. 3. Also a lot of times I am unable to find my up coming flights..... which is very frustating.... now sure why things dont link well to your account. Overall I love Southwest! but the website and app do defenetely need some work to be as good and competitive as the others..
... View more
