12-01-2016
12:37 PM
1 Love
Avoid using Budget Car Rental. They did a recall on the vehicle i had rented, said i should return it immediately to the nearest Budget location, but when i did, at first the agent said they couldn't take it. then after checking with another location, agreed to take it, but informed me that I MUST HAVE THE FUEL TANK FILLED. They actually wanted to save themselves money by making me continue to drive an unsafe vehicle to go fill the tank. Additionally, after that debacle, i determined i needed to use that particular rental to apply to Southwest Airlines and keep my Rapid rewards active. i followed their instructions on where to mail the rental agreements to apply the points. i Just now called after having mailed a month ago and the phone agent said they have not received. It would behoove you not to use Budget as it sure looks like they are surely not providing sufficient customer service.
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