Sunday
Hey would you say this still applies to the recent 2024 promo? I spoke to a worker on the phone and she said any change will void it. She also said she has seen it happen before.
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Saturday
Saturday
skhagger,
I just had your same exact experience with transferring points to a friend. They charged me $450 😂 for transferring 45000 points to a friend. Let me know if you would like to connect outside of a southwest community. There are several people like us that have posted here and who knows how many have not even posted. Although I am not retired, I don't have any extra money as either.
Bea
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Saturday
Hi there,
Did you report them? I am in a similar situation and would like to do the same.
Bea
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Saturday
chgoflyer,
I have a similar experience and I found many others. did you end up paying to transfer the miles?
Thanks,
Bea
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a week ago
a week ago
@honduh8 wrote:
Well the rules have changed since 2020. ESA's a no longer allowed.
You certainly have the right to fly with your service dog, and by your description of your situation you do need a service dog.
I hope you find a way to control your seizures, but if not you do have your 130 pound friend there to help out. A very good friend indeed.
All the best to you...
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a week ago
1 Love
Quick little revival, conclusion and final hail mary of a proposal
First - last flight I was on with SWA I was able to get certain wireguard-based connections to work- BARELY, just unusable unless the flight is empty. IPTV boggs down the GEO-SAT based internet SWA switched to slowly around 2016.
Given how much BETTER other airlines wifi is (i.e. using ground station 5G based comms instead of GEO (I believe SWA is now all GEO-based comms specifically provided by Viasat).
Before all this mess started happening, SWA was using a similar system that providers like American Airlines uses (4/5G direct to ground receivers eliminating the huge GEO (geostationary earth orbit satellite) latency. Before SWA offered free TV, speeds were great (given the era and the medium), it would die over bodies of water and as much direct testing I could and experienced when SWA started flying to Puerto Vallarta - a route taken by AA usually only, I was able to compare and contrast for a while, AA would cut out just as SWA would as we got into Mexico from DFW if AA and sadly only via connecting flight if SWA (boy I would love if LUV got an international terminal, I will do everything in my power to avoid layovers, which is why I say limited testing).
Then, SWA switch from Business to ‘free TV’ which is when this all started happening. Basically, I figure what happened is ViaSAT sold SWA on a contract of some sort and it wrecked business users so they could advertise free live junk TV without needing DISH.
SWA started having connectivity over Mexico but still very poor
AA still doesn’t, but it’s gotten a lot better as 4/5G get’s deployed in Mexico (heck, I get 5G in Puerto vallarta with speeds around 200Mbps / 10Mbps up which is huge compared to just 4 years ago - note ON LAND via mobile not via the airplane’s wifi).
To this day I will happily pay AA wifi because I can actually use VPN with RDP reliably. As long as we’re flying over land in the US. Mexico has gotten better so much so that I will buy it now when going down to PVR. (I still hate DFW though, not as bad as connecting in Houston, though).
AA doesn’t have free TV (from what I can recall). I may be mistaken, I think I recall seeing Dish being a provider for a bit. Separate systems.
So SWA being the cost-cutters they are, were likely sold a great deal with ViaCrap who I assume basically told SWA they could provide both wifi and ‘dish-style’ TV without the extra cost and hardware/maintenance of managing 2 systems.
What they DIDN’T say was that it would completely bog down the bandwidth because IPTV isn’t the same thing as Dish. SWA may or may not have known the ramifications of this ‘cost saving’ measure, I will assume someone knew but they thought who cares about wifi when you have MOVIES AND TV FOR FREE (marketing department).
I hope ViaCrap contract ends with SWA soon, I’ve honestly been travelling less on SWA just because they used to be tech-focused (was one of the first airlines to provide decent wifi from what I recall as most orginally started with SAT and very expensive at that. But internet connectivity on a 2-5 hour flight is critical. If I want to watch a movie, I will preload it from Plex.
People are going to get sick of the 7 channels on SWA and the sub-dial-up speeds. And as a manner to ‘keep kids quiet’, In my opinion, I think kids these days would prefer the internet over archaic-style cable tv.
Which brings me to my final proposal:
SWA, you would change the game for business, wait, everyone, flying SWA if you signed on with Starlink. My team has been installing Starlink for multi-home/business backhauls in very rural areas in Texas in which they previously paid $300+ a month for ViaCrap at each location - now through some nifty WISP-ing 1 business class dish backhaul supplies 10x the speeds, 1/20th the latency and shared saving thousands of dollars. Results were far far far better service from the prior mix of ViaSat and HughesNet. StarLink is a game-changer and I believe the airlines that sign on first will benefit best. I dare you, SWA - DO IT!
https://www.starlink.com/business/aviation
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2 weeks ago
2 weeks ago
@dfwskier wrote:
@PDXMusicman wrote:
Second, Southwest tries to upsell EVERYONE to buy the A1-A15 boarding spots - including people that lmight already have A16. There's no conspiracy to give people bad boarding spots so that SW can upsell them.
As I understand it the business is going quite well, definitely no need to do that.
There are too many variables here @PDXMusicman with number of A-List people, EBCI tickets, etc. that even if you were the first one to check in it can vary quite a bit.
You are doing everything that you can and I hope you get good results more often than not with your method.
A B-number may be common on flights with many A-list passengers.
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3 weeks ago
Hi, everyone! Closing this thread as it contains outdated information.
For reference, the current policy as of April 2024 is here:
Military Travel and Benefits | Southwest Airlines
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Greetings All:
This page may help if you're shopping around:
https://www.southwest.com/find-best-flight-deals/
If you have flights booked for the summer or beyond, I would recheck pricing, even if the quoted fare is not even close to the lowest threshold of $39. You may still find a better deal.
Example: Back in February, I booked a one way flight for later this summer at regular price for $189 from Texas back to SoCal as it's usually sound advice to book all summer travel plans before the springtime in case prices later surge.
During a prior recent sale, the fare dropped to $160 and I re-priced it via the "Change Flight" module and collected a $29 credit. After the sale, the price went back up to $189. Today under this sale, it was pricing at $120. I re-priced it and I collected an additional $40 in credit. I would not call saving $69-off my airline bill 'bait and switch'.
While this flight is certainly still nowhere near the $39 territory, I believe that SW is in fact having a Wanna Get Away Sale now as advertised through Thu 4/11. If you see a Low Fare Sale, best to check your reservations and re-price if needed...and thank goodness for No Change Fees!
One exception: If you booked a flight during the recent Promotional Companion Pass promo, I would not touch those bookings that as re-pricing those flights would void the Promo CP deal.
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3 weeks ago
2 Loves
@johnsonjia
These are the current guidelines:
SWA's website indicates:
Any of the items listed below* may be checked in substitution of one piece of the free checked baggage allowance for you at no charge on a one-item-for-one-bag basis. If the item of sporting equipment exceeds 50 pounds in weight, excess weight charges will apply. If the item of sporting equipment exceeds 62 inches in size (outside length plus height plus width), excess size charges will not apply.
*Snow ski equipment.
Snow ski equipment, including skis or snowboards, ski boots, and ski poles are allowed, including one pair of skis or one snowboard, one set of poles, and one pair of ski/snowboard boots packed in a container(s) acceptable to Carrier. When substituting ski equipment for a free bag, we allow up to two bags (containing one set of snow skis, ski poles, and ski boots) to count as one item, even if they are packed and tagged separately. Snow ski equipment packed in a plastic bag will be transported only with a limited release of liability.
(read the bottom half):
https://support.southwest.com/helpcenter/s/article/What-sports-equipment-can-I-bring?clk=HC_Bags_1301_AcceptedSportsEquip
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a month ago
I'm interested in flying october 28 From Cleveland to Miami returning November 2nd I be 65 Can I get a discount October 30th.
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a month ago
Recently, I was told that the pet may also "preboard" if the owner declares that their pet also has a disability.
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03-18-2024
11:32 AM
03-18-2024
11:32 AM
I agree to a certain degree but for other reasons. I realize that seats 1-15 are always available for upgrades. I choose to use Early Bird because I do not always have the opportunity to "check in" 24 hours prior to a flight. But yes, Early Bird is no longer an effective means of guaranteeing a proper seat.
The biggest problem is that people will pay for one early bird seat and then "hold" seats for the rest of their party. It's ridiculous.
I now go out of my way to challenge people. If somebody is attempting to hold three seats I will tell them that I am sitting there. That person has paid for a single seat and obviously does not have to move. But I'll be darned if they are going to prevent me from sitting there.
If you want to hold a row of seats then go to the back of the plane. Otherwise, I'll be sitting next to you. The flight attendants know the ruse. They know what's going on and they choose to ignore it and/or be complicent it this ruse. That's unacceptable. Stand your ground I say.
I will not try to break up families or anything like that, but again, you are more than welcome to grab a row in the back of the plane to ensure that you sit together.
I have contacted SWA several times regarding this matter and they consistently fail to remedy the situation. They typically sent out a reply indicating that people enjoy the open seating policy. This response ignores the situation. It's a pivot move that politicians take.
I used to really enjoy flying SWA. The employees were friendly. The flights were on time. The experience was good. Things have really taken a 180 degree turn. I am at the point where I am going to cancel my SWA card, burn up all my points, and fly with a different carrier.
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03-03-2024
03:40 PM
Wouldn't this cause for someone to get bumped if the flight is full?
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@Southernpilot wrote:
Are we allowed to save digital boarding pass drink coupons for future use or do we have to use them on the leg they are issued for ?
I believe the terms on them are for that flight only, or I'm vaguely remembering that one version of these used to be valid on the same day but not sure if that survived to the digital coupon age.
That said, save a copy/screenshot of them and ask nicely, many FA will allow it but YMMV. I'd say you have a good chance for same day usage. "Hey I didn't want to have this at 7 a.m. but now I'm on the way back home at 7 p.m. and I'm ready..." will be understandable by many.
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02-01-2024
09:50 AM
Yes, we can all read the policy, but when an agent on the phone tells you that they are going to make an exception and issue a refund the customer should be able to trust that. Southwest Vacations is the most dishonest and incompetent company I have ever worked with.
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01-28-2024
12:21 PM
Curious how this trip turned out....Were you able to just go to your next gate?
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01-20-2024
03:19 PM
I'm fine if you want documentation. A doctor will sign that form upon request. No biggie.
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01-17-2024
11:52 AM
01-17-2024
11:52 AM
@QGJohn59 wrote:
Thanks. Mom has her own SW acct and she flies it more than us. We will just give her all the info because after the $100 is deducted, she will probably pay with points. She has SW CC and uses it for everything. This post was a little older so I didn't know if that changed.
Also, why does SW require us to make a separate account to use the "community". I already had a SW login, but it would not work here, so I had to create a separate one.
Let us know how it goes, the points+cash option is new this year but should work to accept a voucher wherever you could also pay with cash.
IMO it’s a good practice for separate accounts since your “main” Southwest account has access to your credit cards, flight confirmation numbers, etc. Better to have this one unlinked.
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01-16-2024
10:56 AM
01-16-2024
10:56 AM
Additionally, when a flight disruption occurs, an AOM will be sent to affected Customers using the contact method the Customer selected at the time of booking. If they are not receiving an email, it may not be marked as deliverable in our system, going to junk, etc.
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01-15-2024
09:06 PM
Is this still accurate. I have a LUV Voucher in my wife's name, good until this coming Aug. And like the OP, I would like to use it towards a flight for my mother to come and visit. It has a Voucher Number and a Security Code. If I can, can she make the reservation in her SW account and just enter the Voucher Info. OR, do we need to make the booking logged in under my wife's SW Account and my mother can reimburse us for the amount above the $100 voucher? Thank you.
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01-13-2024
11:07 AM
01-13-2024
11:07 AM
Also received another call from Travel Center using phone number 480-221-5308
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01-13-2024
09:11 AM
01-13-2024
09:11 AM
01-13-2024
06:24 AM
01-13-2024
06:24 AM
Might I suggest that you review FEDERAL LAW before posting such comments as recommendations to Southwest?
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01-06-2024
07:54 PM
01-06-2024
07:54 PM
guess is that if you call southwest and say you would like a refund, they will tell you that there is no policy on seat saving and tell you that you could have sat in that seat. It's several years after your post and the same seat saving is still being done today. At this point, I do not think it will ever change. Southwest got their money and that is where they stopped caring.
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01-01-2024
08:02 AM
While you can't "combine" them, you can use up to three methods of payment for a flight.
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12-28-2023
12:43 PM
12-28-2023
12:43 PM
It's so disappointing. I think my Southwest loyalty has come to an end.
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12-14-2023
06:42 PM
12-14-2023
06:42 PM
I would prefer to have horizontal bedding where you lay down, sort of like bunk beds.
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12-08-2023
04:52 PM
12-08-2023
04:52 PM
@RandyM wrote:
Last year my billing cycle ended December 17th so any points earned December 18-31 did NOT count for 2022 total points earned because I was told all points have to be have posted with my December billing cycle. That whole calendar year thing isn’t accurate.
It is calendar year for flights, hotels, and other activities but the biggest exception is that spending isn't recognized continually, it's upon your statement.
Here's some more information by type of activity:
https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html
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12-08-2023
11:16 AM
12-08-2023
11:16 AM
Oh, the whole vape-on-a-plane thing can be tricky. I actually had a buddy who ran into a similar situation. He was 20 and flying out of California. He had two vapes in his carry-on. The TSA did check his bag, but they weren't really looking at his age, just making sure it wasn't something dangerous. They let him through without any issues.
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Loves Given To