If I offended anyone, I am sincerely sorry for their hurt.
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02-21-2019
09:42 AM
02-21-2019
09:42 AM
Yes I have been receiving this error message for over a week. My wife's account shows recent activity with no problem. We are both A List and have companion pass. I can view all other items on my account. It is only when I try to retrieve recent activity that I get this error SW9999992. I contacted Southwest and they said they would continue to look into the problem and to just wait and see if it cleared up. Please help.
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10-16-2018
07:32 AM
10-16-2018
07:32 AM
I have an idea, listen to me when I say END OF DISCUSSION! You offer worthless advice!
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10-15-2018
07:12 PM
10-15-2018
07:12 PM
What part of END OF DISCUSSION don't you understand?
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10-15-2018
05:12 PM
10-15-2018
05:12 PM
That is the problem I have been stating. IF they see my name and I verify identity to Southwest, they should allow me to add my RR. I know what they said, I am just saying that they should be able to add my RR to a reservation IF I identify myself to them. This ain't rocket science. I don't know the reason the travel agency doesn't give me the confirmation number or do I care to know. SIMPLY put, Southwest should let me add my RR number. END OF THIS DISCUSSION!
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10-15-2018
04:07 PM
10-15-2018
04:07 PM
Seems like the problem is a combination of Southwest and the booking. I wasn't looking for whom to put the blame on. What I am simply saying is that Southwest can see I am on the flight. Therefore to put simply, why can't they add RR number? That being added after identifying myself sufficiently for Southwest.
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10-11-2018
11:46 AM
10-11-2018
11:46 AM
Yes that can be done, however, come on Southwest! When I called Southwest, the customer service person could see by my name I was on the flight. But she couldn't add my Rapid Rewards Number without either the confirmation number or the last four numbers on the credit card used. Come on Southwest! I'm just adding my RR number. Give me a break. I'll never use Southwest again as my carrier for Group Bookings. Sad!
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10-10-2018
10:46 AM
10-10-2018
10:46 AM
I have a group reservation and am trying to add my Rapid Rewards Number to the reservation. I called Southwest and they said I need the confirmation or the last 4 digits of the credit card used for the reservation. My wife won these trips through her company and the flight is being paid through her company. This also involves a third party doing the reservations. Anyway, the the company with the confirmation number will not give me the number, they say they will check us in 24 hours prior and Southwest does NOT allow to add early bird to group bookings. This is fine for me as I am AList Preferred. All I want to do is add my Rapid Rewards number to the reservation. If it was on the reservation, wouldn't the flight would show up in my upcoming travel? Thanks for any help.
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09-18-2018
12:39 PM
Can you add your Southwest Rapid Rewards number to a Group Travel Confirmation? I know you can't add early bird, but I am an A List member and would like that to show up on my boarding pass. I am hoping that with that on my confirmation and boarding pass, I would either get checked in early or could board after A Group if I was in a later boarding group. Thanks for any advice!
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06-07-2018
10:28 AM
06-07-2018
10:28 AM
I guess I should say that it would be more convenient for me to rebook on my own. I'm surprised that they did not incorporate this option when they went to the new reservation system. I am wondering if this option to rebook online with a compation pass is under consideration by Southwest. I know I can rebook if I cancel the companion pass, but then I lose the early bird and have to pay for it again.
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