I have found myself traveling for business for the very first time in my life. After much research, I was pleasantly shocked to find that Southwest is not only the only airline that bags fly free, but it is also the only airline that allows you to change your flight times/dates with no charge. When I have booked with other airlines, either directly or through a travel website, I see charges of $150-$200 to change my flight. That would typically equate to a 50% surcharge on a changed flight. I have quickly learned from my last half dozen flights that Southwest is head-and-shoulders above the entire airline industry. The bottom-line is, why in this age of instant booking online and travel sites helping airlines fill seats can an airline charge those kind of change fees? Southwest has been a breath of fresh air.
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