02-24-2017
01:45 AM
I'm a senior citizen and will be flying in a few weeks and wonder if I'll have the same problem getting a preboarding pass as I did about three years ago. I had to fly out of Burbank where you have to climb stairs to enter the plane. I explained to the woman at the desk that I'd had both knees replaced and had pain in my legs and would be very slow going up the stairs. I told her I would delay others as I'd be very slow. I even offered to show her my disabled placard I use in my car but she didn't care to see it. She rudely said I couldn't have a pass and walked away. So I had to pull my carry on bag up the stairs on legs that were quite painful. When I travel again in a few weeks I'm going to take along a walker that they'll have to store on the plane so maybe I'll be believed as I still suffer from painful legs and can't climb stairs.
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