03-06-2017
11:09 AM
1 Love
Good morning, I am a frequent traveler with Southwest, both A-List and Companion pass. Usually flying every other week or so. All of my coworkers that I travel with all the time talk about how great you guys are at sending them drink coupons, giving them TSA pre on occasion and other perks for having the credit card and traveling a lot. I have never been sent drink coupons or anything. On long plane rides home from business trips, it would be nice to have every now and then. I don't even feel as though I've been thanked for being such a loyal customer, when I have a companion pass, am A-List and travel all the time. Would love to know how you justify sending vs not sending thank yous. Thank you! Katelyn
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