03-11-2017
10:49 AM
03-11-2017
10:49 AM
Okay - thinking it was a mistake and possible that I got lost in a queue after 71 mintes, I hung up and redialed only to be told the wait time was 73 minutes when I dialed in the second time!!!!!!!!! UNBELIEVABLE. SWA - you are BETTER than this!!!
... View more
03-11-2017
10:43 AM
03-11-2017
10:43 AM
20 more minutes on hold - seriously? I have to fly today and no response doesn't make me very comfortable at all!
... View more
03-11-2017
10:24 AM
03-11-2017
10:24 AM
Is there a better number to call or why have I been on call for over 50 minutes!?!?! I am trying to upgrade and need to call the number to do so - HELP!! I called 800-435-9792
... View more