04-07-2017
05:20 PM
04-07-2017
05:20 PM
Today I realized that I had entered the wrong return travel dates for flight #898, for four family members and myself. We all are going out to Washington D.C. to attend my Granddaughers graduation in June. I was so upset and confused as what to do, but when I called the Southwest Service Department and talked with the representative Sandra, she immediately put me at easy and within minutes she had corrected the dates for me and my family members. What a blessing.... Southwest has alway been there for me in every need that I have had over the years... Always a pleasure flying Southwest!!
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