Southwest Airlines Community

agreed!  This is an abused system!   ... View more

Same issue and same response from customer service!   ... View more

Prehaps you should have been on the flight and scene the jackets coats and personal effects scattered on the seats.   ... View more

yep I have spent $60 so far upgrading my boarding priority back to about where it should have been. I contacted Southwest and the didn't feel this was a significant issue.  They said "just board and the end of the A group"  How is this fair to us loyal frequient flyers?   ... View more

Same problem!  I am not getting Priority boarding either.  I have had to pay $30 for the last to flights to escape the C group.  One unhappy business traveler. ... View more

Agreed!!  I fly weekly and love SWA, but the blatant abuse of the preboard system is frustrating.  Recently I was A-4 and got on board to find a "disabled" passenger saving rows 1-8.  The worse part was the flight attendants told us business travelers to just go to row 9 and be seated.  I was super annoyed.  When the plane arrived the "disabled" man sprinted off the plane with his large family.  Grrr.    ... View more