05-19-2017
05:48 AM
I fly southwest occasionally. I have always checked-in online. For the first time I was not able to do online check-in. I got a message that I am not allowed to online check-in and I need proceed to southwest counter at airport to check-in. Their customer service was not of any help. She said the same thing " I am not allowed to online check-in and I need proceed to southwest counter at airport to check-in." Anyone else encounter the same problem?
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