05-26-2017
10:23 AM
05-26-2017
10:23 AM
On May 22, will be a date that I never forget flying with Southwest. Normally Southwest is dependable and courteous but my husband and I experienced something very different! we missed our flight by 5 minutes. The guy taking the tickets didn't even bother to say let me see if we can help nope. Rude!! our seats were given away right in front of us while we were waiting in line!!!!!! Once we went thru standing in line for over and hour no one even bothered to let us know the so called tickets we were given were only standby vouchers!!! Getting on the plane we were told we had to go back to the desk only to stand in line for 15 minutes to see if we even could get on. I don't know what was going on at Southwest but all of the employees were looking st their computers as if they had never seen one in their life!!! So we were sent from Atlanta to Las Vegas going to Nebraska only to have 3 hour layover: we arrived at 1:00 am. So needless to say, we are done with Southwest and evidently no one cares but I had to get our experience out there for anyone else that might be looking to fly Southwest.
... View more