06-12-2017
05:57 PM
I flew home from Denver on May 30. I paid for the early bird check in. My account was charged $30, I did not get it I had to do my own checkin confirmation XXX. Can I get a refund or can I get credit for my upcoming trip confirmation XXX. I love southwest but very disappointed in how this early bird check in worked. I tried to get this fixed I called and also talked to the reservation desk all I was told was not til 36 hours before, even though it was 26 hours before and received no help. Not sure I would recommend this to anyone.
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