Hello All Looking to understand what the SW policies are regarding limits to these animals (which seem to be in profusion and multiplying). Although I know this policy is rooted in ADA law and well intended, most here would surely agree it's being abused. The SW site shows no documentation needed, nor any restrictions. https://www.southwest.com/html/customer-service/unique-travel-needs/index-pol.html#animals For the record, I'm an animal lover and am not fearful of dogs. However.... can someone tell me the what & why of these questions: 1) are there any size restrictions, other than fitting at passengers feet or in a (apparently reimbursed by SW) seat? Should a 100 lb dog be allowed? 120? 150?! 2) are there any breed restrictions? Aggressive breeds as commonly identified? 3) How would FA's or passengers safely intercede if there was a dog fight? 4) What rights do passengers have to not want to travel next to an objectionable service animal? Sure reseating....but never a nice option. I personally would not enjoy sitting next to a dog who lays against me, is slobbery, etc. 5) What can SW (legally) do to limit the amount of passengers who are seizing this loophole to allow them to avoid the $75 fee for pet transit? Anyone can order a service vest.... Thanks!
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And I'll add a competitive reason too.... GoGo inflight very nicely does what the OP is asking. Saved login info. Why oh why wouldn't SW inflight do this? I'd think you'd WANT to know who purchases wifi, for how long, etc. Your marketing team would love to know what A listers and approaching flyers are doing. It's also not the safest situation to be pulling out your card in a public setting.
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