10-09-2021
07:21 AM
Southwest cancelled my flight for today. No other flights were available today to my destination. I have a few questions Unable to get through on the phone. No flights available on the app. The chat function on the website goes to a bot. How do I actually talk to someone that works for Southwest? -Do I need to go on the apps and cancel the reservation even though SW cancelled it? -if I do that, will it show that I cancelled and not SW? -my understanding is that if an airline cancels your flight you are entitled to cash back, not travel funds. Is that correct? -what about my returning flight? I no longer need it if I can’t get to my destination. Will SW refund money for that also? I have lost all faith in SW today.
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07-06-2017
06:08 PM
Do checked car seats count as one of your 2 checked bags? We are going on a family trip, but my husband is flying up a few days before the rest of us and I'd love him to be able to handle one of the heavy car seats and take 2 checked bags. Does anyone know? thanks!
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