Yes and yes. I'll call them. Thanks.
... View more
09-09-2017
01:11 PM
1 Love
I have $151 in travel funds with an expiration of June 2018. I'm trying to apply them during my ticket purchase and I get the error "Maximum number of Travel Funds reached or Travel Fund not applicable." This is the only travel fund I'm using so I am not hitting the maximum. I checked the funds with the "view travel funds" tool and everything is in order. Can someone think of what is causing this problem? Thanks.
... View more
08-06-2017
09:06 PM
I recently purchased a ticket. (Wanna Get Away) When the price dropped, I changed the reservation, keeping the same itinerary number. When that was complete, I saw that I was credited with the proper amount. I assumed that credit would be automatically applied to a future (new) ticket purchased. Today I purchased a new ticket and there was no indication of a credit. No option to apply the existing credit. And I was charged the regular price. And I do not see the credit anywhere in my account information. What happened to this credit? And how can I apply credits when I make future purchases? Thanks! Ken Cooper
... View more