I'd suggest you send your concern directly to Southwest (this is primarily a customer to customer forum). You can use any of the methods below under Contact Us.
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08-02-2018
08:05 AM
2 Loves
I have been a southwest cardmember for several years. My bonus points are always added to my account at the end of each billing cycle. So you should get the bonus points at the end of your current billing cycle. The billing cycle end date varies from person to person, so check your chase account.
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08-13-2017
11:58 PM
08-13-2017
11:58 PM
Ok, lets say you go from Denver to San Diego non stop. That's one flight. Then you go from Dallas to Boise with a layover, changing planes in Denver. That's one flight. When you return from Boise back to Dallas, that's one more. If those flights are all paid for with cash or travel funds they count towards drink coupons. If you went from your home airport to Aruba and back to home on a paid ticket that should be two flights. You also should ensure you are opted in to receive coupons in your RR profile.
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