01-30-2019
05:04 PM
Monday, 1/24 I was on flight 1158 MCI to LAX. The flight was not full, but a passenger did sit in the middle seat between myself and my work college. We noticed that the passenger was carrying a clear water bottle with a fluid that was definetly not water (it was brown) and a Perrier bottle. Throughout the flight the passenger was spitting into the clear bottle - with was DISGUSTING!!! About mid-flight he got up to go to the rest room, must have spit out all of the tobacco, sat down and put more tabacco in his mouth. He continued to spit into the clear water bottle throughout the flight. Isn't this not allowed on a flight? IT WAS DISGUSTING - I was nauseated the entire time. What can be done to avoid this type of experience???? Should the flight attendent have told the passenger that tobacco (in all forms) is not allowed on an airplane?
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08-15-2017
03:49 PM
08-15-2017
03:49 PM
I am a current A-List customer. Sunday afternoon when I checked in for my flight to Denver, I was shocked at the B-57 boarding position. It had to be a mistake! I was told by the Southwest staff at the gate that there was a computer glitch - it should be fixed in a couple of days. Good, I return on Wed. There were about 15 to 20 passengers congregating at the gate in the area where the pre-boards and families usually wait. I was very unhappy to see the business traveler's scramble to get on to the plane before the families. They should have been boarded before all of the A list customers. Very disappointed that gate attendandnt didnt step in to help the families. Why did they not give out the A1- A15 positions to the A-list traveler's? Some of this mess could have been avoided. Very disappointed to see that when I checked in for my return flight to St. Louis - B-41 today (Wed). Glitched not fixed. Any updates?
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