3 weeks ago
3 weeks ago
It is CRAZY to me that our Southwest.com accounts do not have Two Factor Authentication to better secure our reward points. These points are REAL MONEY and this is entirely unacceptable that Southwest does not have better means to secure our accounts. People are getting their reward points stolen - just search these forums and see!
I have been a card holder for 10 years and am canceling as a result. This is ridiculous and unacceptable. I will NOT leave my MONEY (reward points = CASH) in an unsecured online account.
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