Showing results for 
Search instead for 
Did you mean: 
Window Seater rbarry ‎05-26-2017 01:23 PM
9 Views
0 Comments

Southwest Employee Sunitha Cheruvu with Southwest Founder Emeritus Herb Kelleher.Southwest Employee Sunitha Cheruvu with Southwest Founder Emeritus Herb Kelleher.

One of the cornerstones of Southwest Airlines’ Culture is following The Golden Rule. To do right by others, you have to understand other people’s perspectives and know more about their story. As part of our Diversity and Inclusion event for Asian American & Pacific Islander Heritage month, we Southwest Employee Sunitha Cheruvu asked to share some of her story.

Read more...

New Arrival simanskil ‎05-25-2017 09:50 AM
87 Views
0 Comments

Bachlorette.png

Six of us were travelling from Baltimore to Charleston on May 4, Flight #993, for my bachelorette party. We were already really excited about being together and for the upcoming trip, but Southwest helped us get more excited.

Read more...

New Arrival wendidemille ‎05-24-2017 07:31 AM
10040 Views
0 Comments

magical first flight.png

We returned from a family vacation where my husband and I surprised our two kids with a trip to Disneyland. This was the first flight for my 5-year-old daughter and Southwest went above and beyond making her feel welcome.

Read more...

brandy-king Employee ‎05-22-2017 04:29 PM
34447 Views
12 Comments

We've fielded many inquiries from Customers and news outlets regarding Flight 5136 from Buffalo to Fort Lauderdale on May 20. On that flight, we welcomed all families to board the aircraft during Family Boarding, which happens between the "A" and "B" boarding groups.

Read more...

magnew ‎05-22-2017 08:25 AM
305 Views
0 Comments

As part of Southwest’s ongoing music initiative, we’re excited to introduce the first of our new “Destination” series with the launch of Destination: Red Rocks, a program designed to support emerging artists while placing a focus on the Customer Experience and delivering outstanding Hospitality. Head over to Southwest.fm to check out our Artists on the Rise and enter for a chance to win our Flyaway sweeps to Destination: Red Rocks from now until June 8, 2017, 11:59 CDT.  One lucky winner and three of their friends will receive roundtrip airfare to Denver, a two-night hotel stay, and tickets to attend the concert featuring The Fray.

 

redrocks.png

 

 

Read more...

Weekender Bill ‎05-18-2017 08:20 AM
3221 Views
20 Comments

Ho-ho-ho and pass me a turkey leg!  Southwest is now accepting reservations through January 7, 2018, as the November/December schedules were made available this morning.  And, as usual, we have international and domestic holiday presents to share!

 

CSAand PAX.jpg

Read more...

Adventure Seeker coryrcoons ‎05-17-2017 11:35 AM
84 Views
0 Comments

otto_birthday.jpgIt’s May, and we are celebrating one of the most fiesta-focused holidays of the year this month … no, not Cinco de Mayo, it’s Otto de Mayo! Our Canine Companions pup in training, Otto, turned one year old on May 2, so what better time than now to check in on his progress as a service dog in training.

Read more...

Window Seater rbarry ‎05-17-2017 07:59 AM
112 Views
0 Comments

We are proud to announce that the 2016 Southwest Airlines One Report has arrived!  The One Report demonstrates our continued commitment to the triple bottom line of Performance, People, and Planet.  The comprehensive, integrated report includes information on Southwest’s financial performance, its Citizenship efforts, key events of 2016, and what’s on the horizon for Southwest Airlines. Check out the One Report at www.southwestonereport.com.

 

One report.JPG

Read more...

Cruiser markandjes ‎05-16-2017 07:55 AM
2045 Views
0 Comments

I am in my late 30s, and by late, I mean 39.  As late as it gets.  So, we can just say that I have had some wonderful people in my life and been looking for love for a long while. Earlier this year on a Southwest flight from Denver, CO, to Austin, TX, my life was forever changed. 

 

Mark and Jesica met on a Southwest Flight, and a year he asked her to marry him on their return flight from Denver.Mark and Jesica met on a Southwest Flight, and a year he asked her to marry him on their return flight from Denver.

Read more...

lorrainechomel Employee ‎05-14-2017 06:00 AM
232 Views
1 Comment

After months and months of waiting, we got the call. The call telling us to travel immediately to Phoenix because the expectant mother of our soon-to-be-daughter was in labor. We knew we needed to get on the next plane and didn't even hesitate on which airline to call.

 

Tim and Michelle with their daughter, Evelyn.Tim and Michelle with their daughter, Evelyn.

Read more...

lmacandrew Employee ‎05-13-2017 08:00 AM
187 Views
0 Comments

Did you know that a quarter of all flowers purchased throughout the year are purchased on Mother’s Day?  Check out this video to see how Southwest serves florists around the country to insure that you have flowers to send to all the mother-figures in your life. 

 

Read more...

MillieT Employee ‎05-12-2017 08:00 AM
224 Views
0 Comments

This Mother's Day, we're honoring the moms who inspire us. For Alexander, Elaina and Jacquelyn, their inspiration also happens to be their Coworker.

 

Read more...

clewis730 Employee ‎05-11-2017 08:00 AM
273 Views
1 Comment

While you may be familiar with the Customer Service Agent who helps you at the airport, the Flight Attendant who serves you drinks and Hospitality at 35,000 feet, and the Pilot who get you safely to your destination, there are hundreds of Teams who work behind the scenes to keep Southwest successful and our Customers happy.  Here is one such group: Business Development.

 

Southwest's Business Development TeamSouthwest's Business Development Team

Read more...

MillieT Employee ‎05-10-2017 08:00 AM
235 Views
1 Comment

cc_mexico-2-5.jpg

Tucked away in the mountainous region of Chiapas, Mexico are the remote villages of Tierra y Libertad and Unión Buenavista, where some of onboard partner, Community® coffee is grown. The treacherous terrain makes the areas difficult to reach, especially during the months of heavy rainfall, preventing teachers from accessing the community and limiting the educational resources available to the coffee farmers and their families. 

           

In response to this challenge, Southwest and Community Coffee have committed to making a donation for every pound of coffee served onboard nearly 4,000 daily Southwest flights, to the ECOM Foundation to help fund satellite schools in these remote areas.

Read more...

Tourist teriropka ‎05-09-2017 08:47 AM
70265 Views
0 Comments

One of many cards made by sweet kindergarteners.One of many cards made by sweet kindergarteners.

To say that Southwest Airlines went above and beyond with their Customer Service and care is an understatement.  When I faced my worst fear as a police wife and not being in my home town everyone at Southwest Airlines—from start to finish—took me under their wing and treated me as one of their own family members.

Read more...

New Arrival Kaitaft ‎05-08-2017 07:13 AM
132 Views
0 Comments

Photo by Kevin PenczakPhoto by Kevin Penczak

“Southwest is a Company that has a heartbeat. They genuinely care about their Customers.”

                  —Loni Swain, Founder, Loni Loo’s Candy

Read more...

MillieT Employee ‎05-06-2017 06:00 AM
129 Views
0 Comments

The excitiment surrounding the first leg of the Triple Crown of Thoroughbred Racing has people turning everything into a competition.  Don’t forget you can watch the Kentucky Derby live onboard WiFi enabled aircraft, this Saturday, May 6!

 

Read more...

lorrainechomel Employee ‎05-05-2017 11:51 AM
234 Views
2 Comments

Southwest now serves 101 destinations in nine countries, so if you’re looking to get away, there is always somewhere to go and experiences to be had! Nobody knows a location and its Hidden Gems better than the Employees who live and work there.

 

View of St. Louis by nightView of St. Louis by night

 

Copyright : rudi1976 

 

Read more...

Cruiser SWebster ‎05-03-2017 03:48 PM
799 Views
2 Comments

Photo by Justin ClemonsPhoto by Justin Clemons

“When it’s time to work, we work. When it’s time to have fun, we definitely have fun.”

        —Henry Kosalim, Safety & Security Lead Analyst 

Read more...

Window Seater rbarry ‎05-01-2017 02:23 PM
819 Views
0 Comments

At Southwest Airlines we build resilient communities by making connections that empower communities to thrive.  We are proud to celebrate Asian American & Pacific Islander Heritage Month and highlight stories like this one from Nancy Yap.

 

From Left to Right:  Chancee Martorell (Thai CDC Executive Director), Angie’s Mom, Angie TranFrom Left to Right: Chancee Martorell (Thai CDC Executive Director), Angie’s Mom, Angie Tran

 

 

 

 

Read more...

New Arrival aeliasen ‎05-01-2017 11:06 AM
16759 Views
4 Comments

The ATX Television FATX Channel.JPGestival Channel has been renewed for another season!! This channel will be onboard Southwest Airlines’ WiFi-equipped aircraft via the on-demand TV Series section on the Onboard Entertainment Portal through October.

 

 

 

 

 

 

Read more...

Lindsey Employee ‎04-28-2017 01:00 PM
515 Views
2 Comments

Dallas Customer Service Agent Darryl Thomas regularly comes to work early to make a refreshing breakroom beverage for his fellow Employees. Check out the video to see Darryl’s #SouthwestHeart in action.

 

 

 

Read more...

jclarkson ‎04-28-2017 08:32 AM
3668 Views
28 Comments

For the second time since it’s relaunch in 2011, Rapid Rewards was named Airline Program of the Year at InsideFlyer magazine's 29th annual Freddie Awards ceremony last night in Jersey City, New Jersey. The Southwest Team also took home the awards for Best Customer Service, Best Loyalty Credit Card and Best Airline Redemption Ability.

 

Freddie_Wins %282%29.jpg

 

Read more...

milankhatami Employee ‎04-27-2017 02:16 PM
1008 Views
3 Comments

Wedding1.jpg

When I realized that 'Pay It Forward Day' was coming up soon after Southwest Airlines' ProfitSharing Day, as an Intern I knew that there would be Southwest Employees doing amazing things with their cash bonuses. I was not disappointed when I heard Southwest CS&S Employee Alba’s story and learned how she embodied the true spirit of Southwest by giving back to two of the people in her life that she loves most ... her parents.

Read more...

dlandson ‎04-27-2017 08:41 AM
244 Views
0 Comments

As a WWII Navy Pilot, aviation is one of Mr. Richards’ many passions, but it is specifically the love he feels from my Southwest Cohearts that keeps Mr. Richards flying. Every Thursday, he goes to the Albuquerque Sheraton to meet and thank Southwest Crew Members staying there. When he travels, he has a special song he sings onboard about spreading love and happiness.

Earlier this month, we brought Mr. Richards to Southwest's Dallas Headquarters to express our appreciation with a VIP experience. Upon his departure in Albuquerque, the Station threw him a send-off party to commemorate his journey.

 

 

 

Read more...

Cruiser Melissacpierce ‎04-26-2017 09:26 AM
46420 Views
0 Comments

"The best part of achieving a dream is celebrating with the ones you call family."

 

With a Southwest-themed cake, cap and gown, and diploma in hand, Dustin Pierce was ready to enjoy his graduation party when he got a surprise visit from Southwest EmployeesMonique and Josewho have been part of his journey.

 

dustin 2.jpg

 

Read more...

acavanagh ‎04-24-2017 10:51 AM
571 Views
0 Comments

At Southwest Airlines, our People create community wherever they are by volunteering their time, talent, and Heart.  This week is National Volunteer Week and we’re excited to highlight our incredible Employees who engage their skills to strengthen connections in the communities where they live, work, and serve.

 

We asked our Employees to share with us pictures of their time volunteering in the community.

 

vol 1.jpg

 

 

 

 

Read more...

Cruiser ahammond ‎04-21-2017 10:51 AM
789 Views
0 Comments

On Wednesday, April 19, the Spring 2017 Intern class showed up to the Roosevelt Heights area, dressed in work boots, long pants, and sleeves, ready to tackle the poison ivy-filled forests.

 

 IMG_0374.jpg

 

 

Read more...