Executive Travel Magazine and their 2010 Leading Edge Awards just honored Southwest Airlines by naming us the best North American Low Cost Carrier for our outstanding Customer Service. We were also singled out for their Editors’ HONORS for our RNP (required navigation performance) efforts. In their own words: “In April, two-thirds of Southwest’s fleet began flying with satellite-guided cockpit technology. The airline invested $175 million in the technology and has retrained more than 6,000 pilots—an effort that Southwest bets will pay off when it can expand to fly more direct routes and use more gradual approaches to airports, saving time and money.”
To see the complete list of winners,
click here.
