By Terry Maxon
Colleen Barrett became just another Southwest Airlines employee Wednesday after stepping down as president. As I was talking to her last week, I heard a story about her and Herb Kelleher I hadn't heard before -- the time he abandoned her at the grocery store.
It happened one Saturday years ago, Ms. Barrett remembers:
He dropped me at Albertson's, was going to do something and come back. He literally forgot me.
I was so mad at him. Of course, he doesn't have a cell phone. He doesn't pick up his townhouse phone, and it doesn't have a recorder.
The next day, when I took a taxicab to the office and he was in the office on a Sunday. He went 'Aaaaahhhh! Oh! That's right! I was supposed to pick you up!
You can't stay angry at him. You can't stay angry at him even when you're ready to kill him.
I have great Kelleher stories.
To read more, visit: http://aviationblog.dallasnews.com/archives/2008/07/even-more-of-colleen-barrett.html
