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Southwest Stars

sgrandin
Explorer C

Did you know all of the Employees featured in Southwest commercials are actual Employees? 

We don't use actors to do the job of what we know best.  When we need Employees for a commercial, we put out a casting call asking for the best, brightest, and most energetic Southwest Airlines has to offer.  And, our Employees ALWAYS deliver. With over 1,200 applications and 200 Employees auditioned, this was a huge undertaking we are so proud to share with you.

What a tremendous experience!  Our hat’s off to everyone who let it all hang out at the auditions.  We always thought we had the best Employees in the industry, but we were even surprised at just how amazing it was to work with them through this process.  We met so many wonderful people as they waited for their turns, and all of them had such passion for the Company, we were in awe.  We were all humbled by the fact that it takes so many people to run an airline; we had such a great representation of Employees with so many different job descriptions that it was a great opportunity to learn from one another.  By the end of the three casting days spent in Houston, we can honestly say we made some great friends from all across the country.

The Directors asked them to do everything but stand on their head.  They sang, they danced, they played air guitar, and above all, they were themselves. All our Employees lay it out there for the Customer on a daily basis, and this group of Employees raised the bar for everyone else moving forward.  It was a lot of fun and we cannot wait for you to see the new commercials – coming SOON!

To see a Behind the Scenes of our Auditions click HERE

12 Comments
Anonymous293
Explorer C
You need to be able to fly into the Rochester New York Airport Otherwise I LOVE Southwest Airlines Love flying to Dallas You have great employees who see that the elderly make thier connecting flights even if it is late leaving an airport I want to Thank you for being so helpful
Anonymous125
Explorer C
you all need to do some in different station and bring that show back on.
Marie_a_Murrell
Explorer C
Southwest is the very best. But then what else would one expect from a Texas airline. friendliness is their middle name and there is no happier crew to serve you than these folks. If you can't be happy with their service then you are one of those individuals who go round being sour at the world......
Josie_Josi
Explorer C
Why did you stop service from Jacksonville, FL to Boise, ID?...and will you or are you trying to come to Georgia?....I live 10 min. from the Savannah airport and drive to Jacksonville to fly where I want to on the West Coast........thanks!
Anonymous3511
Explorer C
I think SWA commercials are the best--and I think it's great you use employees to present them. Thanks
Anonymous2581
Explorer C
I think this is awesome that you use your own employees in your commercials. Now when I watch the commercials, I will know that the Southwest brand is true and the emotions the people are feeling are genuine to their actual jobs.
Anonymous974
Explorer C
Please bring your flights back to Hawaii, We love southwest and fly it all the time out of Islip. Going there in 2011 and would love to fly to Hawaii from Islip NY Airport on Southwest!
Anonymous5111
Explorer C
So when are we going to be seeing the new commercials? Are they funny like the bags fly free with the baggage guys?
Anonymous3139
Explorer C
would love to see southwest fly to reagan international airport in washington from boston. would use it often!! your flight attendants on the vegas to providence flight on february 11, 2010 at 4:30 p.m. were outstanding. please give them the applause and commendation that they deserve. also, the attendants at the desk in las vegas were so accommodating to my lame husband and finding him a wheelchair and help in pre-boarding. your company is outstanding!!!!
simba3
Explorer C
I can't wait to see what's in the new commercials. Very Cool that they use actual employees! SWA ROCKS!
Jeri_Kolke
Explorer C
I recently had the opportunity to fly into Baltimore from jacksonville, FL to get to Jackson, MS. My flight to Jackson, MS was canceled, so the whole plane scrambled to get flights to where ever they needed to go. All of the Southwest employees were great, but Odette and Xaver at Customer Service in Baltimore were very patient and helpful. Many Kudos to them!!! Finally got to Tampa via stand-by and then another stand by flight to New Orleans. There were many unhappy and weary travelers, but the Southwest team kept their cool and got everyone taken care of in a most professional way. I've flown SW for many years and this is just one of the reasons why! Thanks Southwest! jlk
jsp
Explorer C
I love the commericals and the show..however, I do not see Oakland, CA represented! It's a lot of So. Cal...gotta get some LUV from NorCal !!!!!