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Southwest Airlines Community

Statement Regarding Flight 4013 - Updated Mon., Jan. 13, 9 AM CST

millie-richter-
Frequent Flyer C
We expect the aircraft that landed at (PLK) Taney County airport in Branson, Missouri, to depart the airport today. We continue to look into the circumstances which led the Pilot in command of flight 4013 from Chicago Midway to land at the airport, several miles from the Branson Airport we serve. We are cooperating with authorities in this investigation. We want to thank first responders and Branson Airport Administrators for joining in the work with our ground operations staff to immediately take care of our Customers and their baggage last night. We have since reached out to each Customer directly to apologize, refund their tickets, and provide future travel credit as a gesture of goodwill for the inconvenience. Another aircraft was brought into Branson last evening to bring continuing Customers on the flight to Dallas Love Field.