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WHAT AN INSPIRATION--THANK YOU, SUSAN BOYLE!

Bill
Employee
Employee

For the very few people on this planet that haven't seen or heard of Susan Boyle by now, she’s the 47-year-old, single, frumpy, unemployed, "never-been-kissed" Scot that blew the socks off an entire theatre full of Glaswegians (not to mention three cranky English judges) on "Britain's Got Talent" recently.....and now millions and millions people have watched the YouTube vid of her performance.  Go, please go NOW, to this link and watch her performance.  Prepare to be “gobsmacked.”

Susan gives a performance of “I Dreamed A Dream” from Les Mis that was every bit as good as the cast recording from the stage show.  However, it doesn't look promising at first; she walks onto the stage in Glasgow looking like a cross between Hyacinth Bucket and Benny Hill, receives hoots and snickers from the audience...and then the music starts.   Susan opens her mouth and out flows this incredible voice every bit as crystalline and commanding as Sarah Brightman’s.  Both the audience and the judges are on their feet, eyes wet and voices screaming their approval, for nearly the entire number.  And in the end, the COOL thing is how totally humble and non-plussed the woman is about this whole thing, waving kisses to judges and new fans alike.  She is now the odds-on favorite to win the competition, to sing for Her Majesty the Queen, and most likely to sign lucrative recording and singing contracts—but Susan says she plans to remain just "a simple woman from Scotland."

Miss Boyle's jaw-dropping performance and impending success takes my thoughts in several directions.  One, we have many amazingly talented folks working at Southwest Airlines—not only the Flight Attendants and Operations Agents that sing, rap, or joke their way through their announcements and capture the hearts (and attention!) of their Customers, but also those Employees working in behind-the-scenes jobs in Customer Service and Support, at Headquarters, and everywhere else that have hidden talents like world-class singing voices, incredible photographic eyes, gifted musical ability, and other non-work-related talents.  To all of y’all—you are *our* Susan Boyles.

Two, having a talent, as opposed to acting on that talent, are distinctly different  things.  Susan Boyle bears that out.  How could she be so incredibly talented for decades and not be featured in venues in London and New York?  When asked that very question on stage, she replies “the opportunity never presented itself….until now!”  I guess you can wait for opportunity to knock on your door, or you can go knock on opportunity’s door.  Susan waited for years for that knock at her door….and when it never came, she went and did some knocking of her own.  And the door opened for her!

And three…it now seems probable that Susan will, indeed, live her dream.  Having both talent and a dream, then using the former to fulfill the latter, is something that so few are able to do within their lifetimes.  For me, I’ve been able to utilize my talents to have a great career at Southwest Airlines—but all of us have other, more ambitious dreams and aspirations.  Watching Susan Boyle take an opportunity, a chance, to make that leap and then watch her realize her dream gives me renewed hope that all of us still have the opportunity...if we just persue it.

So congratulations, Susan Boyle, on a job well done.  Good luck and Godspeed.  And to all of you out there in the blogosphere (and to my own inner cynic), just remember:  it doesn't matter how old you are, or what you look like.....if you have talent and a dream, and you don't get a knock at your door, then go out and start doing some knocking for yourself.  You never know what may happen!

6 Comments
Laura_Runge
Explorer C
First I got goosebumps watching Susan Boyle, and then I got goosebumps reading this wonderful post. So, Bill, thank you for your own talent of inspiring others through your eloquent writing.
Anonymous1364
Explorer C
There are many stories that end up like this- rags to riches. Goes to show, if you have talent, you will eventually be seen for it. Its just rare that people get it this quickly. But I suppose she has been waiting 47 years, whereas other bomb bands, like The Band IceBloc, are much younger and have more time to grow into famedom.
Anonymous165
Explorer C
Just goes to show you to never judge a book by its cover!
Anonymous2200
Explorer C
Bill, Your posting is trully great. Im actually seating here writing a paper for class on Southwest Blogs and how effective I think it is....and came across your posting which is very true and inspiring. You guys at Southwest are awsome!
Bill
Employee
Employee
Happy Sunday evening, everyone! Laura, as usual, you are so gracious and embracing. Thank you so much for your kind words! Anon1--I bet we're going to be hearing a lot from IceBloc. Best of luck to them! Anon2--isn't that the truth????? I know some of the media is speculating she was a set, particularly since she's now had a "fifty-dollar makeover" (looks wonderful, BTW!), but the idealist in me wants to think it wasn't. I know we'll be seeing, and hearig, Susan many times for many years. And Anon3--well thank you!!! If you have any questions, just post a reply on any of the blog pieces here at blogsouthwest.com. Either the blog author, or our blog royalty--Paula and Brian--can certainly answer. Good luck on the paper, and thanks for keeping us in the public eye! Almost time for Amazing Race. Even though our Flight Attendants are out of it--it's still a GREAT show. Have a good week, everyone! --Bill
Journey
Explorer C
Thank you, Ms. Boyle. I stopped believing in young Cinderella dreams long ago...forget those dreams was what reality convinced me was my only, the one option that wouldn't disappoint me. Your courage to face life, grant the gift of your OUT OF THIS WORLD VOICE, and pursue dreams that reality told you were not possible, struck a note in my heart (to believe again...NOT SINGING, I have been told that I couldn't carry a tune in a bucket and that is true-smile!) Thank you, Ms. Boyle, thank you. Journey