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Re: Lindsey, please just answer one question about OPEN seating

spacecoastbill
Active Member

Im not complaining, it is you who are doing that.

 

I asked for the SWA definition of "open", and you chose to interject your opinion.

 

If you dont like my question, simply dont read the thread.

Re: Lindsey, please just answer one question about OPEN seating

chgoflyer
Top Contributor

You asked for the Southwest definition of "open" in a public forum. If you don't want responses from other members of the forum, I'd suggest you contact Southwest directly.

 

FYI: There is no prohibition on this forum that restricts people from reading threads that contain questions they "don't like."

 

Lastly, even if I wanted to, it's pretty hard to read this forum and ignore your comments when you reopen dozens of old posts to comment on. Smiley Wink

 

 

 

 

Re: Lindsey, please just answer one question about OPEN seating

spacecoastbill
Active Member

Exactly why the title of the thread specifically mentioned the moderator.

 

SWA to date has still not defined what "open" and "available" means.

Re: Lindsey, please just answer one question about OPEN seating

chgoflyer
Top Contributor

And why do you supose that is?

Re: Lindsey, please just answer one question about OPEN seating

spacecoastbill
Active Member

Because they do not wish to clarify their policy and only want one that is vage and less litigious?

 

Re: Lindsey, please just answer one question about OPEN seating

chgoflyer
Top Contributor

Bingo.

Re: Lindsey, please just answer one question about OPEN seating

spacecoastbill
Active Member

But at the same time making it potentially a powder keg waiting to happen.

Re: Lindsey, please just answer one question about OPEN seating

Saunderslaura13
New Arrival

Experienced that today. Extreme cases of seat saving. Exit row (entire row) saves for non A group boarders. When a gentleman said he wanted to sit there because he had boarded I was waiting for the fight to break out. Also witnessed another entire row saved (not exit). It really is getting crazy bad. 

Re: Lindsey, please just answer one question about OPEN seating

LindseyD
Retired Community Manager

Hi Everyone, 

 

Thanks for jumping in and keeping the conversation on the Southwest Community lively.

 

Seat saving is a popular topic here on the forum. Southwest Airlines doesn't have a policy for, or against, the saving of seats. I know there are varying viewpoints on how the saving of seats should be handled. There is no problem with discussing them, as long as the discussion is respectful. Let's keep it friendly, or comments on this thread will be closed. 

 

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Re: Lindsey, please just answer one question about OPEN seating

ronnyradio
Active Member
Solution

Lindsey, just beating this dead horse again, but SW uses the phrase "Open Seating" and you would think you could define that. The OP simply asked for your definition and I knew he wouldn't get an answer from you for reasons some of the other posters have already identified - basically you don't care. SW continues to monetize the boarding order either through your loyalty program, BS fares, and early bird etc. Then the airline, through pre-board scammers, seat savers and so on, gives it away and the result is your "valued" A-List preferred/BS customers feel like suckers. Please fix this as it is getting worse.