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Southwest Airlines Community

Mobile boarding pass

SteveP
Explorer C

The mobile boarding pass does not show up in Apple Wallet despite it saying it’s been added. It appears on the screen and disappears after “Add” is pushed but is not in the wallet. This has occurred every time I’ve attempted to add it over numerous iOS updates. And Southwest is the ONLY airline that this problem occurs. 

Trying to Add it again says “it’s already been added” but of course it’s not there. 

Strange indeed!