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I recently had to change my travel plans because of a family emergency. I had purchased the early bird checkin in for my return flight, but had to change my flight to a couple of days later. Doesn't the earlybird checkin transfer to the new flight since I changed my itinerary?
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In general, if the confirmation number stayed the same (if you used the "change flight" option, not cancel and rebook) then the EarlyBird Check-In is supposed to transfer. To verify, view the flight on the Southwest website, under My Account > My Trips there should be a small "sunrise" icon.
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I've checked my itinerary and there is no sunrise icon in the extras for my return trip on 6/2/17.
Re: Transfer of Early Bird Checkin
Re: Transfer of Early Bird Checkin
06-01-2017 07:53 PM - edited 06-01-2017 07:55 PM
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Two things:
1) Note that, for some reason, the icon is only shown once per itinerary, not for each flight.
2) If your itinerary is only for the return flight and shows no icon, contact Southwest Customer Relations, as it may have fallen off due to the dreaded Southwest "glitch." (Although, at this late date with a flight tomorrow, there's nothing they can do except refund your EBCI fee.)