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Companion Pass Question

ggentry26
Explorer C

Hello,

Just wanted to know if there was a channel, other than the employee, where Guests (nonrevenued) customers can provide feedback?

2 REPLIES 2

Re: Companion Pass Question

DancingDavidE
Aviator A

Can you elaborate on what kind of feedback you wanted to provide?

Home airport MDW, frequent visitor to MCO to see the mouse.

Re: Companion Pass Question

TheMiddleSeat
Aviator A

@ggentry26, if you're looking to provide feedback about your experience as a customer (even a non-rev), I think you can use the contact info on southwest.com or direct message on Twitter (@SouthwestAir).  I don't think Southwest would treat your feedback differently or with any less importance if you're non-rev.

 

--TheMiddleSeat