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I filed a report (#19555675) on a purse I lost with my wallet and other importants things in it. I was on a flight to Sacramento but the plane went on to Dallas. I lost my Baggallini gray bag on 12/23/2018. HELP. I had a TrackR on my keys and I just looked at TrackR app. The app shows that it was last seen in Dallas. See images and map below.
Solved! Go to Solution.
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
01-08-2019 01:12 PM
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It sounds like you have filed a report with Southwest, and that's the best thing you can do. Often it's a waiting game and as there a lot of lost items Southwest deals with the process does take time. I don't believe there's a way to update the report you've filed, but if you see one you might want to provide the latest location information you have.
Good luck!
--TheMiddleSeat
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
01-08-2019 04:24 PM
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I just got an email today stating that they found it! I hope my thumb-drive is still in the bag. I've replaced just about everything else.
I just posted my "conversation" last night because I could not edit my report with new information. The program said that it could edited only before 2 weeks after the filing date. Maybe someone at the Denver Airport saw it.
Thanks "Middle Seat" !!!!
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
01-15-2019 11:12 AM
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FYI I received my purse and ALL of the stuff in it including $10 in my wallet!
Thank you Southwest employees! The system worked!
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
Re: Lost Item report filed #19555675 HELP... Its' at the DENVER International Airport on 1/2/2019
01-15-2019 03:58 PM
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So glad to hear you got your purse back with everything still in it!
Thanks for sharing the great update!
Blake