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General Travel Policies

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Residual Travel Funds

aca828
New Arrival

Is there a way to look up my accumulated Residual Travel Funds ?  

 

I have had to reschedule and/or cancel a couple of flights in the last year but with lots of travel I can not remember which flights were affected.

 

If Southwest does not keep track, is there a way to look up one at a time (i.e. use conf number from each flight to determine if any Residual Travel Funds available) ?

 

3 REPLIES

Re: Residual Travel Funds

bec102896
Rising Star
Solution

@aca828

 

Unfortunately there is no way to see all available travel funds in your name at this time

 

you would have to look up travel funds by entering each confirmation number which you can do Here

 

Hope this helps

Blake

Re: Residual Travel Funds

bgubs14
Active Member

The easiest thing is to call ! And sometimes they help you find the other ones 

Re: Residual Travel Funds

chgoflyer
Rising Star

@bgubs14 wrote:

The easiest thing is to call ! And sometimes they help you find the other ones 


 

Unfortunately, that's no longer true. Smiley Sad

 

While you used to be able to call and provide your credit card number to have a rep search for any travel funds associated with your name, you now must provide specific flight info, a confirmation number or a ticket number.

 

From the website:

 

Applying Travel Funds: In the event your travel plans change and you need to apply travel funds to future trips, please make note of your confirmation number. Customers calling Southwest to request a refund or to research travel funds for a specific ticket must provide their confirmation number, ticket number or flight information (date, origin and destination).