02-28-2018 04:31 PM - edited 03-01-2018 03:35 PMUpInTheAir65
I see others experiencing this issue but no resolution. I’ve never had this problem before but recently if the payment screen I get an internal error message and it will not process payment. And now happens on all my devices. Has anyone found a solution to this problem? I’ve tried clearing the cache and everything else. I love Chip and Joanne Gains but cannot watch another episode of Fixer Upper...
02-02-2019 11:52 AM - edited 02-02-2019 11:54 AMMareLuce
I experience this error all the time.
I signed up for this discussion board to research if anyone else is experiencing the problem and has solved it.
To try something different for next time, I signed up for Visa Checkout with the Stay Signed In option on my phone.
02-07-2019 08:03 PMDfDrPepper_23
I know, I know, everyone else had the same experience like you do. I have previously had the same problem like you do. The last flight I flew out, I bought a dvd for watching while on flight using my laptop.
You can contact the SWA number at (214) 792-4000, or 1 (800) 435-9792 to let them know of the situations that you are experiencing. I don't think they will ever get this fixed. I was thinking about using my cell phone as a router, so I can connects in the near future. 😊🤦♂️✈🛩🛫🛬💺
02-07-2019 09:42 PMZevsupport
Mind if I hop in?
When this error occurs, did you try the in-flight support option? Or chat if it's available?
03-29-2019 01:21 AMJwalsh3rd
I have had the same problem on SW and other airlines. I have learned that if I wait a bit the system works, I think the small band width to the ground link is limited and can only handle a few connections at a time. I have been flying so long that I remember when airphones (yes we talked to people on the ground on those things) could only connect one caller on the plane at a time.