Compassion

[Mmurrill]

Yesterday we flew from Saint Louis to Sacramento (3404). Our daughter is special needs and was not having a good day.  Vonnie checked in on us regularly and made suggestions to help the flight be more tolerable. We really appreciated her compassion and kindness.

[bec102896 · Accepted solution]

Glad to hear Vonnie was nice and able to help offer suggestions to make your daughter more comfortable 

feel free to use the contact us link at the bottom of this page so you can share the feedback with Southwest directly that way they can pass on the kudos to vonnie.