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Hello,
I just traveled on southwest. I attempted to watch movies but was unable to do so the wifi kept saying I needed to download a app. Now that I'm at home I've attempted to locate the app and haven't been able to. This is for free movies. Does anyone have any idea what I should do before I travel again in two weeks?
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You need to have the Southwest app! See more here.
I assume you were trying to watch on a tablet? You can install the tablet version of the app. I also think that the app “Airtime Player” is an alternative as well.
Note that hat the app can be a little buggy (in my experience) when it comes to movies. If you are having issues, force close the app and try again.
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You could also try to download the airtime player I find it easier than the Southwest app for movies and has worked just fine for me